ServiceNow plans to unleash the first member of its Autonomous Workforce, the Level 1 Service Desk AI specialist, next quarter. The agent will autonomously diagnose and resolve common IT support requests such as password resets, provisioning of software access, and network troubleshooting. It will base its actions on information from enterprise knowledge bases, historical incident

In an impressive and unique industry first that reflects the work Apple has done on mobile device security since the first iPhone arrived almost 20 years ago, the North Atlantic Treaty Organization (NATO) says iPhones and iPads running iOS 26 are secure enough to handle classified information in NATO-restricted environments — pretty much out-of-the-box. That’s going

Google continues to find itself in hot water over its alleged antitrust tactics and monopolization of certain market segments. Now its parent company, Alphabet, seems to be ceding to EU scrutiny of its search practices.  The company will reportedly begin testing changes to its search engine results in the EU to more fairly represent vertical

Autonomous agents take the first part of their names very seriously and don’t necessarily do what their humans tell them to do — or not to do.  But the situation is more complicated than that. Generative (genAI) and agentic systems operate quite differently than other systems — including older AI systems — and humans. That

At a glance Today’s AI agent benchmarks test one task at a time, while real workplace productivity requires managing dozens of interdependent tasks at once. To reflect this, we created a setting called Multi-Horizon Task Environments (MHTEs). Under multi-task loads, leading computer-using agents degrade sharply, with completion rates dropping from 16.7% to 8.7%. CORPGEN introduces

JetScale AI has closed an oversubscribed $5.4 million seed round to expand its cloud infrastructure optimization platform across North America and Europe. The Montréal-based company is positioning itself at the center of a growing enterprise challenge: managing rising cloud costs as AI workloads intensify computing demand. The Seed Venture Fund of the Business Development Bank

NODA AI has raised $25 million in Series A funding, led by Bessemer Venture Partners. The round also includes Booz Allen Ventures, Draper Associates, Bloomberg Beta, and Alumni Ventures. The company develops AI software designed to coordinate autonomous military systems across multiple operational domains. The Austin-based defense technology company plans to use the capital to

New AI-driven summaries speed delivery of actionable insights at the point of care Azara Healthcare, the four-time Best in KLAS provider of population health and value-based care solutions, today announced the launch of patient Smart Summaries, new AI-driven functionality designed to help healthcare organizations quickly identify care gaps and reach optimal decision-making faster. The new capability delivers concise,

Study shows the use of persona prompting can cause shifts in LLMs’ moral judgements,leading to unexpected and inconsistent responses For enterprises, this means careful model selection, rigorous testing and ongoing evaluation are essential to ensure consistent,reliable AI behavior in production A new study published by TELUS Digital, The Robustness Paradox: Why Better Actors Make Riskier Agents, finds that

AI-powered agents automate complex data workflows to deliver trusted, context-rich data ready for AI, analytics, and automation at scale Precisely, the global leader in data integrity, today announced new Data Quality, Data Enrichment, and Location Intelligence agents for the Precisely Data Integrity Suite. Working in coordination with the Data Integrity Suite’s Gio AI Assistant, the new AI agents